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The clocks that start the moment you learn something: 36 hours, two working days, two hours, 24 hours.

Child abuse or neglect: a telephone report now and a written report within 36 hours. Elder or dependent adult abuse: a call now and a written report within two working days, or two hours and 24 hours in a long-term care facility. A trainee treating a consenting minor: the supervisor within 24 hours. A serious threat against an identifiable person: reasonable efforts, no clock. Type when you learned it; the page gives the exact times and the sections.

What and when →
36 h  written child-abuse follow-up, Penal Code §111662 working days  written elder-abuse report, W&I §156300 data sent · private by default

What and when

The duty, and the moment you learned it.

Each clock runs from receiving the information, not from deciding what to do with it. The telephone report under both abuse statutes is due “immediately or as soon as is practicably possible”; the times below are for the written follow-ups and the tighter facility clocks. Whether what you know rises to a reasonable suspicion, or a communicated threat rises to §43.92, is the clinical and legal judgment this page does not make.

01The steps and their times
    02What is at stake

    Where to report: child abuse to the county child welfare agency or law enforcement (CDSS: county hotlines; the written follow-up is DOJ form SS 8572); elder or dependent adult abuse to county adult protective services or local law enforcement, or the long-term care ombudsman for a facility.

    The statutes

    Four sections, in their own words.

    §11166Child abuse or neglect: telephone now, writing within 36 hours.

    “The mandated reporter shall make an initial report by telephone to the agency immediately or as soon as is practicably possible, and shall prepare and send, fax, or electronically transmit a written followup report within 36 hours of receiving the information concerning the incident.” Reasonable suspicion “does not require certainty.” Penal Code §11166(a); the misdemeanor in (c).

    §15630Elder or dependent adult abuse: now, and two working days.

    “… shall report the known, suspected, or alleged instance of abuse by telephone or through a confidential internet reporting tool … immediately or as soon as practicably possible. If reported by telephone, a written report shall be sent, or an internet report shall be made … within two working days.” In a long-term care facility: a verbal report to law enforcement within two hours and written reports to the ombudsman, law enforcement and the licensing agency within 24 hours; resident-on-resident abuse by a resident with diagnosed dementia and no serious injury, written reports to the ombudsman and law enforcement within 24 hours. W&I §15630(b)(1).

    §124260A consenting minor: the trainee’s 24 hours.

    “A marriage and family therapist trainee, a clinical counselor trainee, a psychology trainee, or a social work intern … shall notify their supervisor or, if the supervisor is unavailable, an on-call supervisor … within 24 hours of treating or counseling a minor pursuant to paragraph (1). If, upon the initial assessment of the minor, the trainee or intern believes that the minor is a danger to self or to others, the trainee or intern shall notify the supervisor … immediately after the treatment or counseling session.” H&S §124260(b)(2); the parent-contact record in (c).

    §43.92A serious threat: reasonable efforts, both directions.

    “… except if the patient has communicated to the psychotherapist a serious threat of physical violence against a reasonably identifiable victim or victims” (a); the duty to protect is discharged “by making reasonable efforts to communicate the threat to the victim or victims and to a law enforcement agency” (b). Civil Code §43.92, as amended in 2013 to say “duty to protect” without changing its substance (c),(d).

    Then what

    When it is not a report.

    The Board’s record

    A mandated report never filed

    A discipline case, as the Board decided it.

    Court paper instead

    Subpoenaed as a California therapist

    A subpoena is not a request for records and not a court order; what to do first.

    A client’s own request

    The records-request deadline calculator

    Five working days, fifteen days, the fee cap, the seven-year date.

    By video

    The telehealth consent generator

    The client’s location every session is how the emergency resources stay right.

    Where every figure came from

    Sources.

    Times are computed in the browser from what is typed; nothing is stored or sent. The page applies the periods the statutes state; whether the threshold for a report or a warning is met is the judgment the statutes leave to the professional, and this page does not make it.

    Source notes

    Use the citations and any dated evidence records to check the claims relevant to your task. This label is not a verification status.

    You should not have to work this part out on your own.

    Once a month: free tools and apps worth having, better ways to run the admin side of a practice, what other California therapists are actually doing, and anything new here that might save you an afternoon.

    About monthly. One click to leave. Never sold, never shared. The consent box is separate and unticked because California requires it — and because it should be.