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The telehealth consent the Board’s standard requires, and the session record it requires after that.
On initiating telehealth the regulation requires four things: informed consent under §2290.5, the risks and limitations explained, your license number and type given, and emergency resources in the client’s area documented. Every session after that: the client’s full name and present location, verbally, and an appropriateness check. Two printable documents carry them.
Your details →Your details
You, the client, and where they are.
The emergency resources are for the client’s location, not yours; the regulation asks for documented effort to find them, which is why the per-session location question exists. The risks-and-limitations paragraph is this site’s plain wording of what the rule requires you to explain; edit it to say what you actually say. Whether the client is in California, and what that means, is on the remote-work page.
The rule
One statute for the consent, one regulation for the rest.
“Upon initiation of telehealth services, a licensee or registrant shall do the following: (1) Obtain informed consent from the client consistent with section 2290.5 of the Code. (2) Inform the client of the potential risks and limitations of receiving treatment via telehealth. (3) Provide the client with their license or registration number and the type of license or registration. (4) Document reasonable efforts made to ascertain the contact information of relevant resources, including emergency services, in the patient’s geographic area.” 16 CCR §1815.5(c).
“Before the delivery of health care via telehealth, the health care provider initiating the use of telehealth shall inform the patient about the use of telehealth and obtain verbal or written consent from the patient for the use of telehealth as an acceptable mode of delivering health care services and public health. The consent shall be documented.” Subdivision (d): failure to comply is unprofessional conduct.
“Each time a licensee or registrant provides services via telehealth, they shall do the following: (1) Verbally obtain from the client and document the client’s full name and address of present location, at the beginning of each telehealth session. (2) Assess whether the client is appropriate for telehealth, including, but not limited to, consideration of the client’s psychosocial situation.” Paragraph (3) adds the CMIA and HIPAA Security Rule duties.
Telehealth to a client located in another jurisdiction only if the licensee meets that jurisdiction’s requirements and it allows telehealth delivery. Not a consent question; a licensure one.
Then what
The rule in full, and the other notices.
What changed in January, and what did not
California telehealth rules for therapists
The 2026 amendment to §1815.5, read against the section as it stands.
Where the client is
Can a California therapist work remotely?
Clients in other states, licensees in other states, and what §1815.5(e) requires.
The other notice every licensee gives
The Notice to Clients generator
The Board’s complaint notice, in the statute’s words.
The security duty in (d)(3)
The HIPAA covered-entity self-check
Whether the Security Rule reaches you, and the CMIA layer either way.
Where every figure came from
Sources.
The rule
Nothing typed leaves the browser; the documents are built in a new window from the fields and printed. The risks-and-limitations paragraph is this site’s wording, offered as a starting point; the regulation prescribes the duty to inform, not the text.
